Information on how to exercise your right of withdrawal and a model withdrawal form

Right of withdrawal 

You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period shall expire after 14 days from the day on which you take possession of the goods or on which a third party other than the carrier and indicated by you takes possession of the goods. In order to exercise your right of withdrawal, you must inform us (Audio Video Design Sp. z o.o., Kurantów 34, 02-873 Warsaw, Poland,, telephone: +48 797 524 694 of your decision to withdraw from this contract by an unequivocal statement (for example, a letter sent by post or e-mail).
You may use the model withdrawal form, but it is not obligatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal 

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery of the goods (with the exception of the additional costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without delay and in any event not later than 14 days from the day on which we are informed of your decision to exercise your right of withdrawal from this contract.

We will refund the payment using the same means of payment as you used in the original transaction, unless you have expressly agreed otherwise; in any event, you will not incur any charges in connection with this refund. We will collect the goods. We will bear the cost of returning the goods. You are only liable for any diminished value of the goods resulting from your use of the goods other than what was necessary to establish the nature, characteristics and functioning of the goods. The right of withdrawal from a distance contract does not apply to:

  • Contracts where the object of performance is goods supplied in sealed packaging which cannot be returned after opening for health or hygiene reasons if the packaging has been opened after delivery.
Model withdrawal form
(this form should be completed and returned only if you wish to withdraw from the contract) -
Addressee Audio Video Design Sp. z o.o., Kurantów 34, Warsaw, Poland, -
I/We(*) hereby give notice(*) of my/our withdrawal from the contract of sale of the following goods(*)
the contract for delivery of the following goods(*)
a contract for the following goods(*)/provision of the following services(*) - -.
Date of conclusion of the contract(*)/delivery(*) -
Name of consumer(s) -
Address of consumer(s) -
Signature of consumer(s) (only if this form is sent on paper) - - Date (*)
Date (*) Delete as appropriate.